Question: Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories. Cost Element Amount Quality Cost Category Customer complaint
Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories.
| Cost Element | Amount | Quality Cost Category |
| Customer complaint remakes | $24,800 | External failure |
| Printing plate revisions | $32,900 | Internal failure |
| Quality improvement projects | $14,100 | Prevention |
| Gauging | $96,000 | Appraisal |
| Other waste | $32,900 | Internal failure |
| Correction of typographical errors | $195,000 | Internal failure |
| Proofreading | $425,000 | Appraisal |
| Quality planning | $53,000 | Prevention |
| Press downtime | $239,000 | Internal failure |
| Bindery waste | $47,600 | Internal failure |
| Checking and inspection | $42,300 | Appraisal |
1. Find the total quality cost by category and percentage of total quality cost by category. Do not round intermediate calculations. Round the monetary values to the nearest dollar and percentage values to two decimal places.
| Percentage of Total | ||
| Quality Cost Category | Total Amount | Quality Cost |
| Prevention | $ | % |
| Appraisal | $ | % |
| Internal failure | $ | % |
| External failure | $ | % |
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