Question: Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories. Cost Element Amount Quality Cost Category Customer complaint

Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories.

Cost Element Amount Quality Cost Category
Customer complaint remakes $25,400 -Select-AppraisalExternal failureInternal failurePreventionItem 1
Printing plate revisions $28,100 -Select-AppraisalExternal failureInternal failurePreventionItem 2
Quality improvement projects $10,300 -Select-AppraisalExternal failureInternal failurePreventionItem 3
Gauging $95,000 -Select-AppraisalExternal failureInternal failurePreventionItem 4
Other waste $33,900 -Select-AppraisalExternal failureInternal failurePreventionItem 5
Correction of typographical errors $188,000 -Select-AppraisalExternal failureInternal failurePreventionItem 6
Proofreading $386,000 -Select-AppraisalExternal failureInternal failurePreventionItem 7
Quality planning $54,600 -Select-AppraisalExternal failureInternal failurePreventionItem 8
Press downtime $228,900 -Select-AppraisalExternal failureInternal failurePreventionItem 9
Bindery waste $57,300 -Select-AppraisalExternal failureInternal failurePreventionItem 10
Checking and inspection $47,600 -Select-AppraisalExternal failureInternal failurePreventionItem 11

Find the total quality cost by category and percentage of total quality cost by category. Do not round intermediate calculations. Round the monetary values to the nearest dollar and percentage values to two decimal places.

Percentage of Total
Quality Cost Category Total Amount Quality Cost
Prevention $ %
Appraisal $ %
Internal failure $ %
External failure $ %

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