Classify the following cost elements into the appropriate cost-of-quality categories.

Cost Element	Amount	Cost Classification
Customer complaint remakes	$83,000	-Select-AppraisalExternal failureInternal failurePreventionItem 1
Printing plate revisions	22,000	-Select-AppraisalExternal failureInternal failurePreventionItem 2
Quality improvement projects	15,000	-Select-AppraisalExternal failureInternal failurePreventionItem 3
Gauging	91,000	-Select-AppraisalExternal failureInternal failurePreventionItem 4
Other waste	40,000	-Select-AppraisalExternal failureInternal failurePreventionItem 5
Correction of typographical errors	53,000	-Select-AppraisalExternal failureInternal failurePreventionItem 6
Proofreading	324,000	-Select-AppraisalExternal failureInternal failurePreventionItem 7
Quality planning	59,000	-Select-AppraisalExternal failureInternal failurePreventionItem 8
Press downtime	100,000	-Select-AppraisalExternal failureInternal failurePreventionItem 9
Bindery waste	58,000	-Select-AppraisalExternal failureInternal failurePreventionItem 10
Checking and inspection	50,000	-Select-AppraisalExternal failureInternal failurePreventionItem 11

Calculate the total amounts and the percent of total for each category of costs. Round your answers for dollar values to the nearest dollar. Round your answers for percentage values to two decimal places.

Name	Amount	Percent of Total
Total appraisal costs	$	%
Total internal failure costs	$	%
Total external failure costs	$	%
Total prevention costs	$	%

Choose the correct Pareto chart.

The correct Pareto chart is -Select-chart Achart Bchart Cchart DItem 20 .

A.
B.
C.
D.

The company is incurring extensive costs for -Select-appraisal and preventionappraisal and internal failureexternal failure and preventionItem 21 .