Question: Clients are served in a process with two resources. The processing time of the first resource is 6 minutes. The processing time of the second

Clients are served in a process with two resources. The processing time of the first resource is 6 minutes. The processing time of the second resource is 6 minutes. The first resource has 9 worker and the second resource has 5 workers. The cycle time of the process is 11.8 minutes Instruction: Round your answer to one decimal place. What is the average labor utilization (%)? percent Customers are served in a two step process with two resources. The processing time at the first resource is 12 minutes and for the second resource it is 5.7 minutes. The first resource has 9 workers and the second resource has 3 workers. Instruction: Round your answer to three decimal places. What is the capacity of this process in terms of customers per hour? customers per hour

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