Cloud u plz help me with these questions?

QUESTION 1 Consider the mortgage processing simulation. A capacity buffer of 10% means that: The rate of demand will be 10% higher than the capacity. Workers will be busy 10% of the time on an average day. Workers will be busy 90% of the time on an average day. QUESTION 2 The mortgage simulation was run with 49 trials where each trial consisted of 20 iterations (days). Recall that the demand rate was 70 applications. Calculations were done for the 49 trials showing an average of 65 applications completed and a standard deviation of 9 applications completed. The 95% confidence interval for the true average applications completed is: 47 to 83 62.5 to 67.5 61.1 to 68.9 67.5 to 72.5 QUESTION 6 It may be difficult to improve a business process that provides a service because: Activities will probably include other departments besides your own Transformations are physical Flow units are tangible Service workers are not intelligent QUESTION 4 A manufacturing system called a job shop differs from a flow shop because: Job shops occur when the products are made on a moving assembly line Job shops have very small amounts of inventory between each production process The organization of a job shop is by process type The organization of a job shop is by product line