Coca-Cola has been expanding its core Coca-Cola brand at a rapid rate with the launch of its
Question:
Distribution | ||
Incentives | ||
Communication | ||
Product |
1 points
QUESTION 2
Spotify users have a fresh new playlist waiting for them called Discover Weekly. It’s a custom mixtape of 30 songs they’ve never listened to before but will probably love, and it’s pretty much magic.
This is an example of ____________.
A. Hyper-personalization
B. Influencer marketing
C. Second-screen technology
D. Conjoint analysis
1 points
QUESTION 3
“Innovating to Zero” is the mega vision of a “Zero Concept” world where cities and buildings will want to be carbon neutral, just like Copenhagen wants to be first carbon neutral capital of the world where one could even have a carbon neutral beer in a carbon neutral brewery, and spend a night in a carbon neutral hotel.
Which of the below context factors is represented by this trend?
Regulatory
Economic
Sociocultural
Physical
1 points
QUESTION 4
A third of brands admit to deliberately not disclosing influencer marketing as sponsored content as they believe doing so will impact consumers’ trust, instead choosing to come up with “creative alternatives”.
Which of the below tactics is mainly related to this insight?
A. Incentives
B. Pricing
C. Distribution
D. Communication
1 points
QUESTION 5
On a range of issues, from Donald Trump’s presidency to the role of government to racial equality and climate change, the views of Gen Z – those ages 13 to 21 in 2018 – mirror those of Millennials.
Which of the below context factor is represented by this trend?
Economic
Sociocultural
Regulatory
Technological
1 points
QUESTION 6
“We really believe in empowering women but people didn’t want Baileys to help them shine,” Diageo CMO Syl Seller told Marketing Week earlier this year. The brand’s insight suggested women actually wanted Baileys to be about enjoyment, so its positioning now is helping consumers in ‘The Pursuit of Pleasure’.
Here Seller refers to marketing tactics.
True
False
1 points
QUESTION 7
The report, produced by digital think tank L2 in partnership with personalization specialist Rich Relevance, collected data on the sophistication of brands’ omnichannel capabilities, such as store locator services, promotion of in-store events, online pre-ordering and free shipping.
The above report is an example for the synergies between online and offline stores.
True
False
1 points
QUESTION 8
Ashley received a Lands End catalog on the mail with a discount coupon code. This is an example of incentives.
True
False
1 points
QUESTION 9
Eye-tracking is an impressive piece of sensory research technology, but it can be complex to set up and require a lot of user-testing.Yet this and other emotional intelligence and biometrics technology is being used by brands to play on consumers’ senses. As well as eye-tracking there are skin responses, facial coding and heart rate monitoring.
This is an example of marketing research in pricing.
True
False
1 points
QUESTION 10
In order to drive customer-led thinking, CMOs are increasingly being replaced by chief customer officers (CCOs). Research by recruitment consultancy Talecco shows the number of CCOs at UK companies rose from 14 to 90 between 2014 and 2017, with 46% of those introduced in the previous 12 months. Marketers have always been ‘the voice of the customer’ but for them to truly serve that purpose businesses must be structured in a way that enables collaboration across all functions – whether a CMO or CCO is at the heart of that shouldn’t matter.
This trend highlights the importance of achieving siloed organizations.
True
False
1 points
QUESTION 11
Choose one from the above apps (Fandango, a movie ticket app; Lyft, a public ride sharing and travel app; or Caviar, a food delivery app). Imagine you’re the marketing director for the app and answer the following 5 questions accordingly:
- Give an example for a collaborator for the app and write what value the app offers for the collaborator
- Define customer centricity through the app you chose
- Write a needs-based customer segment for the app
- Given your above segment, craft a comparative customer-focused positioning statement
- Given your positioning, write a brief tactic for each:
- Product
- Price
- Communication