Question: Coco S. A. supplies a range of computer hardware and software to 2000 schools within a large municipal region of Spain. When Coco S. A.
Coco S. A. supplies a range of computer hardware and software to 2000 schools within a large municipal region of Spain. When Coco S. A. won the contract the issue of customer service was considered to be central to the company being successful at the final bidding stage. The company has now requested that its customer service director creates a series of graphical representations of the data to illustrate customer satisfaction with the service. The following data has been collected during the last six months and measures the time to respond to the received complaint (days).
| 5 | 24 | 34 | 6 | 61 | 56 | 38 | 32 |
| 87 | 78 | 34 | 9 | 67 | 4 | 54 | 23 |
| 56 | 32 | 86 | 12 | 81 | 32 | 52 | 53 |
| 34 | 45 | 21 | 31 | 42 | 12 | 53 | 21 |
| 43 | 76 | 62 | 12 | 73 | 3 | 67 | 12 |
| 78 | 89 | 26 | 10 | 74 | 78 | 23 | 32 |
| 26 | 21 | 56 | 78 | 91 | 85 | 15 | 12 |
| 15 | 56 | 45 | 21 | 45 | 26 | 21 | 34 |
| 28 | 12 | 67 | 23 | 24 | 43 | 25 | 65 |
| 23 | 8 | 87 | 21 | 78 | 54 | 76 | 79 |
Using the data from the previous problem on Coco S.A.s time in days for response to customer complaints, what is the relative frequency percentage for the bin range from 21 to 30 days responses to customer complaints? Enter your answer rounded to two decimal places. Do not enter % in the answer box.
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