Coercive power Select one: O a. is the ability to influence due to the possession of knowledge or skill. b. stems from one's organizational role or position. O c. is the ability to take something away or punish someone for noncompliance. O d. stems from the personal characteristics of the person such as the degree to which we respect and want to be like them. Collective efficacy refers to Select one: a. a group's perception of its ability to perform well. b. a tendency of individuals to put in less effort when working in a group context. c. the degree of camaraderie within the group. d. a group pressure phenomenon that increases the risk of the group making flawed decisions Conflict between two individuals such as coworkers is also known as Select one: O a. interpersonal conflict. b.intergroup conflict C. intrapersonal conflict. O d. interdepartmental conflict. Demonstrating originality, creativity and being willing to try new things is a leadership quality known as Select one: a. extraversion. O b. agreeableness. c. conscientiousness, d. openness to experience. Eduardo is the new manager of Great Corporation. He is sitting at his desk and writing down a list of steps that he can follow to create and maintain a cohesive work group. Which of the following would appear on that list? Select one: O a. Set goals for group members to reduce competition or feelings of jealousy. O b. Celebrate differences so each individual's contribution is noticed. c. Focus on supporting the "best and brightest" in the group. O d. Give praise sparingly; if it is given too often, it loses its luster. Empowerment means Select one: a. having the responsibility to reach goals. b. having the authority to reach goals. c. having the ability to make decisions. d. having the responsibility and authority to reach goals