Question: COLLAPSE After reading the articles Collapse Post *What is Customer Intelligence * 11 Strategies to Maintain Customer Intimacy * 14 Ways to Innovate your Customer

COLLAPSE After reading the articles Collapse Post
COLLAPSE After reading the articles Collapse Post *"What is Customer Intelligence" * "11 Strategies to Maintain Customer Intimacy" * "14 Ways to Innovate your Customer Experience" * "Service Innovation and Design" Complete the following activity: Choose a particular service or service business that could benefit from innovation. Work on suggestions of what the service or service business could do to be innovative. Tie your suggestions to the ideas in Chapter 11 and the articles you read. In your response, explain what techniques and strategies that were discussed in Chapter 11 of your text and the four articles that would be effective ideas for the company to try to incorporate into their operations to be innovative. Explain the rationale behind your chosen techniques and strategies and why you think they would be successful if they were implemented. - - Respond to other students' submissions during the week

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