Question: Collecting data on how well processes and procedures are followed by having a researcher covertly posing as a consumer is called _ _ _ _
Collecting data on how well processes and procedures are followed by having a researcher covertly posing as a consumer is called
active tracking
ethnographic shopping
mystery shopping
Secret Santa
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
