Question: Colton's manager expresses a concern that Colton has been late with several recent reports, Colton writes an email about the incident to his colleague, Shawn,

Colton's manager expresses a concern that Colton has been late with several recent reports,
Colton writes an email about the incident to his colleague, Shawn, saying that it is impossible to
get the reports done in the time given. Shawn replies, objectively noting that Colton has been
spending a lot of time on social media at work. Colton responds with "I thought you were my
friend." Colton's behavior is an example of
the negativity effect.
synchronous communication.
cyber incivility.
a flame.
email overload.
Colton's manager expresses a concern that Colton has been late with

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