Question: come up with one question from each chapter we've covered (eleven chapters) making sure at least half our behavioral based (set your manager up to

come up with one question from each chapter we've covered (eleven chapters) making sure at least half our behavioral based (set your manager up to answer using the STAR method!). ask two frontline managers/supervisors from different industries about their organizations. be able to get all questions answered between the two mini-interviews and formulate one to two descriptive sentences about the person's response. formulate one reflective comment on the interaction for each, tying back to the text.

BELOW ARE TWO EXAMPLES THAT I DID MYSELF, SO ONLY NINE MORE ARE NEEDED.

Chapter 1: Question: Can you describe a time when you had to adjust your management style to motivate a team member?

Frontline Manager 1: The manager described a situation in which a team member was feeling unmotivated and overwhelmed by their workload. In response, the manager took the time to break down the task into smaller, more manageable chunks and gave them more frequent check-ins to help them stay on track.

Frontline Manager 2: The manager discussed how they had to adjust their management style to be more flexible and understanding when a team member was feeling overwhelmed. They discussed how they were able to adjust their expectations and provide more support to the team member, which helped them stay on track.

Reflective Comment: Both managers demonstrated the importance of being able to adjust their management style based on the needs of the team member. This is reflective of the text which highlighted the importance of being able to adjust management styles to meet the unique needs of the team.

Chapter 2: Question: How have you encouraged team collaboration and problem solving among your team members?

Frontline Manager 1: The manager discussed how they had established a culture of collaboration and problem solving among their team. They discussed how they had established a system of regular meetings, open communication, and feedback sessions to encourage team members to collaborate and come up with solutions to problems.

Frontline Manager 2: The manager described how they had set up a system of open communication to encourage team collaboration and problem solving. They discussed how they had provided team members with the tools and resources they needed to come up with solutions to problems, as well as offering regular feedback and support.

Reflective Comment: Both managers discussed the importance of open communication and collaboration in order to promote problem solving amongst team members. This is reflective of the text which highlighted the importance of encouraging team collaboration and problem solving in order to foster an effective team.

reference: exploring management by john schermerhorn

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