Question: Communication and Education Plan Date Objectives Targets June 20 Inform the stakeholders on the new plan and strategies. Seeking approval July 20 Commence the evaluation

Communication and Education Plan

Date

Objectives

Targets

June 20

Inform the stakeholders on the new plan and strategies.

Seeking approval

July 20

Commence the evaluation of return on investment

To gain access to company funds

Sept 20

Recruitment of professionals in customer service

To train employees and increase customer service in the cafs

November 20

Introduction of new coffee brands

To attract more customers

December 20

Staff performance reviews

All staff performance reviews conducted

2021

Feb 20

Plan the Grand opening of the two cafes

Caf opening was done.

March 20

Run promotions and offers

Increase the daily foot traffic in the cafe

April 20

Input trained personnel to serve customers

Enhance customer satisfaction and get positive review

May 20

Increase of personnel through recruitment.

Larger workforce

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