Communication is important, especially with interviewing and data gathering skills. These skills for communication and intervention work with multicultural populations. For the officer, key issues in any interviewing and data-gathering situations revolve around key points discussed in your text. Which is NOT one of these points. a. Establishing relationships that will test trustworthiness and the officer's sincerity toward rapport between themselves and the individual being interviewed. b. Bringing structure and control to the immediate situation C. Giving information about the working of the law enforcement guidelines, resources, and assistance available d. Providing action and interventions as needed