Communication is much more than simply talking. It involves ensuring that our messages are being delivered the way we intended, that the recipient's reaction is what we anticipate, and the message is delivered in a considerate and appropriate manner. It also involves actively listening. Communication in today's environment also includes electronic communication and social networking.

For your initial post, describe either an effective or ineffective workplace experience and analyze it in light of a human behavior communication theory. Using textbook and scholarly research, first explain the theory and then provide your rationale for its effectiveness.