Companies employing total quality management $($TQM$)$ programs know that

Multiple Choice

quality control should be incorporated only in the final stage of the transformation process.

TQM requires constant improvements in all areas of the company as well as employee empowerment.

benchmarking quality standards will reduce their competitive advantage.

quality control should be a function of the operations process and not an element of the product itself.

reworking defective products is the best way to ensure high standards of quality.