Question: Company A is providing technical support for smartphone users. It sees most of its demand during the evening hours of the day. The demand for

  1. Company A is providing technical support for smartphone users. It sees most of its demand during the evening hours of the day. The demand for its support services for the last three days was as follows:

Day

Time of day

Demand (in thousands)

1

Morning

42

Afternoon

75

Evening

125

2

Morning

35

Afternoon

88

Evening

110

3

Morning

52

Afternoon

65

Evening

155

Using a smoothing parameter of 0.25 and an initial forecast of 80, and rounding all intermediate calculations to 2 decimal places, what is the forecast demand for the EVENING of day 4?

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