Compare/Contrast in role/task behaviors and citizenship behaviors (hint: name one similarity and one difference) Provide an example

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Compare/Contrast in role/task behaviors and citizenship behaviors (hint: name one similarity and one difference)

Provide an example of a behavior and all factors determining that behavior under the Theory of Planned Behavior

(Hint: You should specify the behavior and clearly name all the elements of the theory/model associated with that behavior).
Name one intentional rating error and describe an approach that can address that error.