Question: Complete a fish - bone chart detailing reasons why an airline customer might be dissatisfied. LOADING... Click the icon to view the partially completed fish
Complete a fishbone chart detailing reasons why an airline customer might be dissatisfied.
LOADING... Click the icon to view the partially completed fishbone chart.
Part
Match each letter in the chart with the corresponding heading.
Letter
Heading
A
Material
B
Material
Machinery
Manpower
Methods
C
Material
Manpower
Methods
Machinery
D
Material
Manpower
Machinery
Methods
Part
Match each number in the chart with the corresponding reason.
Number
Reason
I
Poor connections
Poor or no food
Need larger restrooms
Not enough ticket agents
II
Not enough ticket agents
Need larger restrooms
Poor connections
Poor or no food
III
Not enough ticket agents
Poor connections
Poor or no food
Need larger restrooms
IV
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