Complete a$$ fish$-$bone chart detailing reasons why an airline customer might be dissatisfied.

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Part $2$

Match each letter in the chart with the corresponding heading.

Letter

Heading

A

Material

B

$$

Material

Machinery

Manpower

Methods

C

$$

Material

Manpower

Methods

Machinery

D

$$

Material

Methods

Machinery

Manpower

Click the icon to view the partially completed fish$-$bone chart.Click the icon to view the partially completed fish$-$bone chart.Click the icon to view the partially completed fish$-$bone chart.

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Graph$/$chart

A

B

C

D

customer

Dissatisfied

Tickets too expensive

Not enough parking

Reading light not working

Seats are too close

Lost luggage

Poor connections

Not enough ticket agents

Need more attendants