Complete and submit Chapter 6 Case Assignment questions a., b., and d. (see pages 559-560) Please note that you do not have to do what is noted in the Appendix for this chapter in the paragraph starting with Ryan and Ann have heard .... That is, you do not have to conduct a Boolean search etc.

For question a., provide a short introduction and then list your rankings.

For question b., provide additional recommendations for recruiting customer service (sales associate) applicants from the chapter and other sources.

For question d., you must conduct additional research (i.e., see SHRM website, www.SHRM.org, and others) for ideas, provide at least 3 relevant in-text citations, and list the sources/references at end of paper.

a. Rank order the recruiting sources based on their ability to maximize the companys stang goals.

b. Provide recommendations on how Cherns might best source and recruit the types of customer service applicants it is looking for.

d. Provide strategies to Cherns for improving the diversity of its applicant pool.

CHAPTER 6: SOURCING: IDENTIFYING RECRUITS Chern's currently uses six different sources for sales associate applicants: colleges, employee referrals, Cherns.com, a search firm, walk-ins, and local newspaper ads. The company just finished analyzing the effectiveness of each of these sources, and the results are summarized in Table A-6. Chern's asks you to prioritize its recruiting sources to maximize the effectiveness of the company's future hiring initiatives. Based on what you have read in this case, prioritize the staffing outcomes and rank order the recruiting sources based on their ability to maximize the company's staffing goals for the sales associate position. Ryan and Ann have heard a lot lately about using the Internet to source passive job candidates. The two are wondering how well this technique would work for its sales associate positions. Referring to the Develop Your Staffing Skills feature in Chapter 6, choose an area of the country. First, provide some suggestions on how the Internet might be more effectively used to source and recruit applicants. Second, conduct a Boolean search to source 560 Strategic Staffing TABLE A-6 - The Effectiveness of the Sources Used to Recruit Chern's Sales Associates two promising sales associate applicants using LinkedIn. You should experiment with search terms based on your own ideas. Include the search terms you used for your final search and provide information about your two leads in an appendix to your final report. Justify each recommendation. If you have trouble finding sales associate candidates, search instead for store managers (LinkedIn is more appropriate for manager-level positions). To best serve its diverse clientele and to establish the most positive employer image possible, Chern's wants to hire diverse sales associates. The company also asks you how it can improve the diversity of its applicant pool