comprehensive operational analysis of the assigned business (Universal Pulp and Paper: West Coast Division - found in the Course Pack) and apply the concepts and theories discussed throughout the course to respond to the components below.

1.  Analyze the business using tools identified in this course. 2.  What operations are the most likely to yield a competitive advantage if done well and why? 3.  What organizational structure elements are most important for effective operations and why? 4.  What would be the five most important key performance indicators (KPI's) to monitor and why? 5.  How would you measure and benchmark the KPIs? 6.  How would you apply and implement TQM in this business? 7.  a risk assessment and mitigation plan for this business. 

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To effectively respond to the components outlined in your question regarding the comprehensive operational analysis of Universal Pulp and Paper West Coast Division lets break down each component and a... View the full answer