Question: computer system allows three users to access the central computer simultaneously. Agents who attempt to use the system when it is full are denied access;

computer system allows three users to access the

computer system allows three users to access the central computer simultaneously. Agents who attempt to use the system when it is full are denied access; no waiting is allowed. 34 calls per hour. The service rate per line is 24 calls per hour. (a) What is the probability that 0,1,2, and 3 access lines will be in use? (Round your answers to four decimal places.) P(0)P(1)=P(2)=P(3)=xx (b) What is the probability that an agent will be denied access to the system? (Round your answers to four decimal places.) Pk= x (c) What is the average number of access lines in use? (Round your answers to two decimal places.) system have? x

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