__________ conflict involves disagreements over who has authority and control over specific matters. Question 15 options: Horizontal Work-flow Line-staff Vertical RoleMatch the term to the definition. Question 16 options: take it or leave it offer competitive or win-lose based on limited resources where the parties work to divide the resources to claim maximum value for their side the way interests or desires are explained or stated something given up while bargaining or negotiating with another party looking at all parts of a complex issue or problem with a fair, open-minded, and unbiased perspective a personal or group tendency or inclination that prevents rational or reasonable decision-making 1. bias 2. concession 3. critical thinking 4. demand 5. distributive bargaining 6. framing