Conflict resolution- conflicts among team members is something managers cant evade. Managers have to rise to a leadership position and handle conflicts in the best possible manner. Failure to this may cause deterioration in cooperation and the lose of focus which in turn affects overall organizational performance.

Performance management -managers always find it difficult to strike a balance between workloads, meeting day-to-day goals and motivating employees. More over, managers grapple with performance appraisal how to motivate employees. This is delicate yet important because it determines hoe employees feel about their job which determines their commitment and diligence in their work.

Conflict resolution and performance management are two areas where some leaders/managers may struggle.

How would you recommend a leader/manager approach these two aspects to be successful?