Question: Congratulations on your new role as logistics manager at Quick Distribution Company (QDC)! After your first week, you learn that the company focus is work

Congratulations on your new role as logistics manager at Quick Distribution Company (QDC)! After your first week, you learn that the company focus is work hard and service the customer in every way possible. However, as you ask to see how QDC measures cost and service for the single distribution facility and delivery to the customer, you are advised that they do not have any! Describe in detail metrics and/or KPIs that you would put in place to measure the performance of the distribution and delivery for QDC and what information you would benefit by having these.

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