Question: Consider a base case where a customer arrives every 40 seconds and the Customer Service Champion can handle 120 customers per hour. There are two

Consider a base case where a customer arrives every 40 seconds and the Customer Service Champion can handle 120 customers per hour. There are two Food Champions, each capable of handling 100 orders per hour. Currently, relatively few customers (less than 12%) order the Crunchwrap Supreme. What would happen if we ran the sale and demand jumped on the Crunchwrap Supreme and 30% of our orders were for this item? Assume that the customer arrival rate increases by 22%, calculate the total time expected to serve a customer and the average number of cars in the drive thru line. Assume that the Customer Service Champion never helps the Food Champions and that these two processes remain independent. The customer arrival rate is 108 customers per hour. Use the Excel spreadsheet Queue Models.). (Do not round intermediate calculations. Round "Lq" value to 4 decimal places and final answers to 3 decimal places.) Average total number of cars Average total time minutes

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