Question: Consider a base case where a customer arrives every 58 seconds and the Customer Service Champion can handle 110 customers per hour. There are two

Consider a base case where a customer arrives every 58 seconds and the Customer Service Champion can handle 110 customers per hour. There are two Food Champions, each capable of handling 105 orders per hour.

1.On average, how busy are the Service Champion and the two Food Champions?

2.On average, how many cars are waiting in the line for both the food ordering process and the food preparation process?.This is the total expected number of cars at the restaurant excluding those who are being served by the Server Champion and Food Champions.

3.What is the average time (in minutes) a customer spends in the line for both the food ordering process and the food preparation process?.This is the total waiting time while the Server Champion and Food Champions serve the other customers.

4.On average, how many cars are waiting in the system for both the food ordering process and the food preparation process?.This is the total expected number of cars at the restaurant including those who are being served by the Server Champion and Food Champions.

5.What is the average time (in minutes) a customer spends in the system for both the food ordering process and the food preparation process?.This is the total waiting time including the service times by the Server Champion and Food Champions.

6.If the restaurant runs a sale and the customer arrival rate increases by 12 percent, calculate the average number of cars in the drive thru line and the total time expected to serve a customer?

7.If the restaurant runs a sale and the customer arrival rate increases by 12 percent from its original rate and the average time to make an order by each Food Champion changes to 44.57 seconds, calculate the average number of cars in the drive thru line and the total time expected to serve a customer.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Accounting Questions!