Question: Consider a base case where a customer arrives every 55 seconds and the Customer Service Champion can handle 95 customers per hour. There are two

Consider a base case where a customer arrives every 55 seconds and the Customer Service Champion can handle 95 customers per hour. There are two Food Champions, each capable of handling 90 orders per hour. Currently, relatively few customers (less than 12%) order the Crunchwrap Supreme. What would happen if we ran the sale and demand jumped on the Crunchwrap Supreme and 25% of our orders were for this item? Assume that the customer arrival rate increases by 25%, calculate the total time expected to serve a customer and the average number of cars in the drive thru line. Assume that the Customer Service Champion never helps the Food Champions and that these two processes remain independent. The customer arrival rate is 81.82 customers per hour. (Use the Excel spreadsheet Queue Models.). (Do not round intermediate calculations. Round "Lq" value and final answers to 4 decimal places.) Average total number of cars Average total time minutes

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