Question: Consider a retailer like Marks & Spencer (M&S), which is outsourcing parts of its delivery services to a logistics provider. When should such a company

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Consider a retailer like Marks \& Spencer (M\&S), which is outsourcing parts of its delivery services to a logistics provider. When should such a company choose to operate its own account operation to provide delivery services? What would be the effects of high-low pricing adopted by a supermarket chain on supply chain performance? 3. To improve its profit margins, which supply chain drivers should a firm focus on

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