Question: Consider a service process with the average interarrival time a equal to 10 minutes, the average processing time p equal to 5 minutes, the coefficient

Consider a service process with the average interarrival time a equal to 10 minutes, the average processing time p equal to 5 minutes, the coefficient of variation of the interarrival times CVa equal to 1, the coefficient of variation of the processing times CVp equal to 1.2, and utilization equal to 50%.

What is the customers average waiting time Tq of this process?

Group of answer choices

a) 3.4 minutes

b) 5 minutes

c) 6.1 minutes

d) 10 minutes

e) 12.2 minutes

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