Question: Consider a service system with a single server, a waiting line, and variability in service time and customer arrival time. If the server's capacity utilization

Consider a service system with a single server, a waiting line, and variability in service time and customer arrival time. If the server's capacity utilization increases from

50 %

70 %

as a result of higher demand, the average waiting time will be more than doubled.

Question

19

options:

True

False

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