Question: Consider a single-server system in which potential customers arrive in accordance with a Poisson process having rate 4.0. A potential customer will only enter if

Consider a single-server system in which potential customers arrive in

accordance with a Poisson process having rate 4.0. A potential customer will

only enter if there are three or fewer other customers in the system when he

or she arrives. The service time of a customer is exponential with rate 4.2.

No additional customers are allowed in after time T = 8. (All time units are

per hour.) Develop a simulation study to estimate the average amount of time

that an entering customer spends in the system. Using the bootstrap approach,

estimate the mean square error of your estimator.

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