Consider how technology and people$-$driven organizations are driving change in today's business environment. Then place the letter of each management tool next to the example that describes its use.

Answer Management Tool Big data analytics

Radical decentralization

Example Scenario

A$.$ Johnson & Johnson has over $200$ companies, working in three business segments: consumer products, medical device and diagnostics, and pharmaceutical. These business segments, and the companies within them are run by local managers $-$ senior management has very little to do with the day to day decisions made in these companies.

B$.$ After a customer jokingly tweeted he would like Morton's The Steakhouse to deliver him dinner at the Newark airport, Morton's was able to track down the customer's typical order, the flight he was on$,$ and have dinner waiting for the customer when he got off the plane.