Management Thinking into the Future

Consider how technology and people$-$driven organizations are driving change in today's business environment. Then place the letter of each management tool next to the example that describes its use.

Answer Management Tool Example Scenario

Big data analytics

A$.$ Express Scripts developed beeping medicine bottle caps to remind patients when it is hime to take the next dose of their medication.

Radical decentralization

B$.$ Illinois Tool Works manufactures everything from nails to welding equipment to plastic sixpack rings. Each of their units is run by it's own general manager, whose goal is to outperform everyone else in a particular market. These general managers can run their units as if they were their own businesses, as long as they and their teams can meet company goals.