Question: Consider the ER example discussed in the class according to the following information: Avg. arrival rate= 1 patient every 0.25 hour Avg. service time= 18

Consider the ER example discussed in the class according to the following information:

Avg. arrival rate= 1 patient every 0.25 hour

Avg. service time= 18 mins if 6 > 0; otherwise Avg. service time = 13 mins

There are 4 doctors available.

Please analyze this queuing system using performance measures and make a conclusion about its efficiency. Is there any way to enhance the efficiency

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