Consider the following case as you respond to the questions: HSO Corp. designs manufactures and sells golf
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Question:
HSO Corp. designs manufactures and sells golf carts, scooters and similar vehicles. When a prospective client contacts one of their seven corporate offices, the office manager fills out an "intake questionnaire" to determine if HSO can meet the prospective client's needs. The office manager assembles a team of employees with expertise in design, production, marketing and accounting; the team reviews the intake questionnaire and determines if HSO can take on the order. If so, the office manager prepares a three-page written proposal for the prospective client; the proposal explains the responsibilities of both HSO and the client, along with a timeline and a budget. The proposal is forwarded to the prospective client electronically, and the client has ten calendar days to accept it. If HSO cannot take on the order, the prospective client receives an automatically generated form letter; if the prospective client does not accept the proposal within ten calendar days, they receive a different form letter. The new client remits half of the fee at the time the proposal is accepted, and HSO prepares weekly progress reports as the project moves forward.
Reviewing the completed intake questionnaire is most closely related to the ___ step of the sales/collection process.
A. 1st
B. 3rd
C. 6th
D. none of these
Related Book For
Accounting Information Systems basic concepts and current issues
ISBN: 978-0078025334
3rd edition
Authors: Robert Hurt
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