Question: Consider the following process chart that describes a mailing list process to recent Sprott School of Business alumni to contribute to a scholarship fund. The
Consider the following process chart that describes a mailing list process to recent Sprott School of Business alumnito contribute to a scholarship fund. The letters and envelopes were individually addressed mailing labels were not used The letters are to be processed matched with the correct envelope, time estimated to be minutes each folded minutes each and stuffed into the correct envelope minutes each The envelopes are to be sealed minutes each and a large commemorative stamp is to be placed in the upperrighthand corner of each envelope minutes each
A Estimate how long it will take to process letters. Assume that the person doing this work is paid $ per hour. How much will it cost to process these letters?
B Evaluate the impact of each of the following process changes and indicate the resulting savings or increases in time and cost for processing letters note: evaluate each question separately:
I. Each letter has the same greeting, Dear Alumnus or Alumna, instead of the persons name.
ii Mailing labels are used and have to be put on the envelopes minutes each
iii. Prestamped envelopes are used.
iv Envelopes are stamped by a postage meter that can stamp letters per minute.
v Window envelopes are used.
vi A preaddressed envelope is included with each letter for contributions this adds minutes to the stuffing step
C Would any of these changes likely reduce the effectiveness of the mailing campaign? If so which ones? Why?
D Would the changes that increase time and cost likely increase the effectiveness of the mailing? Why or why not?
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