Consider the following scenario:

The project manager needs to include several sections in the closeout report for the Janco car company$$s new car series launch. First, the project manager completes the executive summary, describing the project process and purpose. Second, they note the key accomplishments like meeting the launch$$s objectives and highlighting the team$$s impact on the project. Third, they identify open items like what the team didn$$t complete, and add improvement ideas for similar, future projects. Fourth, they detail the next steps for follow$-$up projects. Fifth, they list the launch schedule with project milestones, project on$-$track status, and setbacks. And sixth, they list the project resources like the original project plan, stakeholder communications, and documents such as user manuals on how to unload cars from delivery trucks.

Which item is the project manager missing in their closeout report?

$1$ point

Lessons learned

Next steps

Key accomplishments

Open items