Question: Consider the following three steps ( numbered as 1 , 2 and 3 ) process of ceramics at New Pittsburgh Factory show below, operated as

Consider the following three steps ( numbered as 1,2 and 3) process of ceramics at New Pittsburgh Factory show below, operated as worker paced line. The process is experiencing severe problems related to insufficiently trained workers ( the three workers , one at each of the steps 1,2 and 3). Specifically, 20% of the parts going through Step 1 are badly processed by the operator. Rather than scrapping them, they are moved to a highly skilled Rework operator, who can correct the mistake and finish up the part piece completely with in 15 minutes per unit at the rework step. The same problem occurs at step 2, where 10% of the parts made are badly processed requiring 10 minutes of work per unit at the rework step. Step 3 also has a 10% ratio of badly processed parts, each requiring 5 minutes of rework. Note the comment on staffing

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