Question: Consider the mortgage processing simulation. A capacity buffer of 2 0 % means that: Workers will be busy 2 0 % of the time on

Consider the mortgage processing simulation. A capacity buffer of 20% means that:
Workers will be busy 20% of the time on an average day.
The capacity of workers will be 20% less than the demand rate.
Workers will be busy 80% of the time on an average day.
Workers will have no free time

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