Consider the operations of a fast-food restaurant serving pre-made pasta dishes to its guests. The operation consists of four steps. 

Each customer is first greeted and offered a menu and a tray, which takes 80 seconds per customer. There is one employee at this step.

At the second step, the customer places an order for food, which takes an average of 90 seconds. There are two employees in charge of taking food orders.

At the third step, the customer places an order for drinks, which takes an average of 55 seconds. There is one employee in charge of taking drink orders.

Finally, the fourth step is the cash register where one employee collects the necessary payments from the customer. There is one employee at this last step who takes 40 seconds per guest.

Demand for the restaurant is 50 customers per hour. Employees are paid $25 per hour.

What is the average labor utilization? (If writing as a decimal, please input up to the sixth place, if entering as percentage or whole number, please include decimal up to the fourth place, ex: 00.0000 or 0.000000)

Answer rating: 100% (QA)

FastFood Restaurant Operations and Labor Utilization At this FastFood joint that specializes in premade pasta dishes the operations process consists o... View the full answer