Consider the scenario that you are a project manager employed by the department of home affairs. The rollout of the new card identification that replaces the old ID book has become an urgent requirement due to the spike in fraudulent IDs. Your director has assigned the project to you to manage. Analyse the following questions and develop your response to each one by clearly showing how you will manage the project using sound project management principles.

Question

According to the Association for Project Management (APM) (2006:108), conflict management is the process of identifying and addressing differences that if unmanaged, would affect project objectives. The association goes on to say that effective conflict management prevents differences becoming destructive elements in a project. Discuss how you will manage the different levels of conflict in your project.