Consider the topic is given above and find a case study of a renowned organization which has practiced the topic "Pilot" . Explain in details.

Course book name : The field guide to human centered design.

Pilot A Pilot is a longer-term test of your solution and a critical step before going to market. If a Live Prototype (p. 135) is a quick look at how your solution behaves in the marketplace, a Pilot is a sustained engagement. Pilots can last months testing an idea-Should my product be green? Do I need a different logo?- and will fully expose your solution to market forces. At this point you're not you're testing an entire system. Ideally you'll have run a few Live Prototypes before going to Pilot so that some of the kinks are worked out. During a Pilot you'll fully execute on your idea finding out if it truly works the way you envisioned by running it with all the staff, space, and resources necessary. STEPS 01 First you'll need to sort out all the logistics of your Pilot. Who will you need to hire, should you rent a space, are your distributors and manufacturers you need a permit or anything like that? lined up, do 02 Before you launch your Pilot, strategize how you can differentiate from your competition, how you get customers in the door, or what kind of messaging you need to succeed? You'll be out in the market and you'll need to plan for those dynamics. 03 You'll be iterating less in Pilot because now is the time to truly test your system. You can of course make necessary improvements, but if you change too many variables it may become harder to know what's working and what isn't. 04 As you run your Pilot you'll want to collect information about how your solution is working. Feedback from the people you're designing for is always crucial, but you'll also want to have business metrics to assess your success