Considering the answer to question $1,$ how do you explain the success of lean at Wausau? That is$,$ what did the implementation team do right? Please check all that apply.

Group of answer choices

Lean improvement cycles were short and also provided quick wins, which is important to convince skeptics.

Recognized and addressed employee resistance $($including having Patterson lead the team$)$: Lean is a bottom up approach and so employee participation is critical

The consultants continued to press Patterson to recognize the teams$$ achievements publicly and suggested that the upcoming quarterly meeting of the employees was an ideal platform.

Lean Dynamics ignored the skeptics, and focused only on those employees open to change.

Benchmarked existing performance with shop floor observations of people, process, and equipment $($data driven$).$

Lean Dynamics took a top$-$down approach to the project, worked on closed doors, and provided a clear set of recommendations to management.

Hired a proven consultant $($Lean Dynamics$)$