Construct a scenario and then discuss how the six steps for problem-solving in Box 5-3 on page 129 can be applied to solve the situation. In other words, make up a situation that could occur at work where you would use problem-solving skills to fix it. Box 5-3 Steps for Problem Solving Recognize that a problem exists. Recognition may result from a feeling, observation, or conversation with others. Describe the problem and clarify what the basic issue or question is and the factors that affect it. Identify alternative methods of resolving the problem. Any alternative method should be considered, even if is not immediately seen as practical. Consider how the method or solution will affect those involved. Choose the best method for resolving the problem and implement it. As the plan is being put into effect, evaluate the results and adjust the method if necessary. Describe the situation: How would you solve it