Question: Construct a scenario and then discuss how the six steps for problem solving in Box 5 - 3 on page 1 2 9 can be
Construct a scenario and then discuss how the six steps for problem solving in Box on page
can be applied to solve the situation.
In other words, make up a situation that could occur at work where you would use problem solving
skills to fix it
Box Steps for Problem Solving
Recognize that a problem exists. Recognition may result from a feeling, observation, or
conversation with others.
Describe the problem, and clarify what the basic issue or question is and the factors that affect it
Identify alternative methods of resolving the problem. Any alternative method should be
considered, even if is not immediately seen as practical.
Consider how the method or solution will affect those involved.
Choose the best method for resolving the problem, and implement it
As the plan is being put into effect, evaluate the results and adjust the method if necessary.
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