Question: content area Part 1 Total quality management emphasizes: Part 2 A. ISO 14000 certification. B. a system where strong managers are the only decision makers.

content area Part 1 Total quality management emphasizes: Part 2 A. ISO 14000 certification. B. a system where strong managers are the only decision makers. C. the responsibility of the quality control staff to identify and solve all quality-related problems. D. a process where mostly statisticians get involved. E. a commitment to quality that goes beyond internal company issues to suppliers and customers

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