Question: Total quality management emphasizes: Question 17 options: A) ISO 14000 certification. B) the responsibility of the quality control staff to identify and solve all quality-related

Total quality management emphasizes: Question 17 options: A) ISO 14000 certification. B) the responsibility of the quality control staff to identify and solve all quality-related problems. C) a commitment to quality that goes beyond internal company issues to suppliers and customers. D) a system where strong managers are the only decision makers. E) a process where mostly statisticians get involved

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