Control Chart Group Read the case study National Cranberry Cooperative (attached) to answer the following questions.

1. What quality tools can be used to depict the process of cranberry production? Show the graph of using that tool.

2. What are the purposes of control charts in quality management?

3. Distinguish control charts for attributes and for variables.

4. Construct appropriate control charts using the data in the case study. Use zone boundaries. Is the process in control? If not, when does the out-of-control behavior occur? Drop the out-of-control points (assuming that you have discovered any and changed the process to resolve the special causes) and recompute the control chart. Is the process now in control? If not, when does the out-of-control behavior occur?

5. How did your team plan to work together for this assignment? Are you satisfied with your teamwork effectiveness? After this assignment, what are the lessons your team learn to improve future team work?